Enterprise Content Services

"You can’t do today’s job with yesterday’s methods and be in business tomorrow."
 - Anonymous

Business Challenge

Service providers around the world face the same dilemma: how to deliver new services that differentiate them from competitors, are well-timed with customer demand, will engender customer loyalty and generate new revenue streams for the business.

Increasingly, corporate IT is a virtual network that spans internal and outsourced applications, value-added services and partner networks. This shift in business philosophy represents new opportunities for service providers to supply content-layer services to corporations as they look to outsource commodity business processes.

Solution Summary

Solace delivers a content networking platform that allows the service provider network to understand and act on the content flowing through it. This enables a whole new range of network and application services that position the service provider as a trusted business partner, actively participating in the customer’s business above the connectivity layer.

Service provider managed service opportunities exist across a wide range of industries and enterprise needs:

 

  • Financial services — Financial market participants are voracious consumers of any service that can lower costs and increase competitiveness. Service provider managed services to help with market data delivery, trade settlement, order routing and other front and back-office functions can improve reliability and performance while reducing costs across the organization.
  • Retail/manufacturing — Sharing information across companies through integrated supply chain processes and RFID information tracking will reduce resource waste  within global supply networks. Coordination of such information is a key opportunity for managed services.
  • Transportation/logistics — Substantial revenues are lost due to poor communications between transportation and logistics partners worldwide. Service provider managed services efficiently propagate real-time changes in status information that will prevent costly errors, save time and simplify global IT efforts at companies across many industries.
  • Horizontal IT needs — Solving the problem of coordinating information between geographic locations or to outsourced service and trading partners through SOA will be the largest single expenditure within IT over the next five years. Offering value-added services to deploy reliable, secure distributed application infrastructure is a key managed services opportunity.

Value to Customers

Solace’s content networking solutions offer service providers many advantages:

  • New revenue opportunities — Solace’s content networking platform can be the basis for new, high-margin revenue services that can contribute to profitable revenue growth for carriers.
  • Strategic positioning with customers — Providing unique data services allows service providers to be embedded within their enterprise customer’s business processes in a way that connectivity, security and other lower layer network services cannot. The service provider becomes a logical extension of the customer’s own business, making the relationship significantly stickier than with network layer services.
  • Carrier-grade performance and scale — Solace’s content networking solutions move the data analysis and manipulation path into hardware, allowing thousands of corporations to securely share a common infrastructure lowering costs and minimizing operational challenges.
  • Familiar service provider operations — Many service providers have tried to move towards data layer services using commercial software and general purpose servers, which cause administration and technical problems for the operations team within most data carriers. Solace’s content networking equipment is a robust, turnkey hardware platform.  The operations, administration and management of the platform is designed to be similar to networking equipment to simplify operations for service provider’s operations staff.